TeKnoFirm, Inc. 8(a),SDB

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 Business Process Outsourcing

For small to mid size businesses, we offer IT support services from remote area on the globe. We have setup offices in India who can help in servicing request in any kind from our clients. This directly helps in reducing costs by 30-40 percent eventually making our client not to worry about its day to day increasing operating costs.

We give services in following areas

OS level support

       Unix - Solaris, HP, RedHat Linux
       Windows - any version

Database level support

       Sybase
       Oracle
       DB2/UDB
       SQLserver

Remote Management Software

       PCAnywhere
       RealVNC

Response Time - We have a standard response time to 2 hours but manytimes we achieve that in minutes.

Communication - We are 24 X 7. We are online thru chat (IM- yahoo, AOL,MSN) , email and phone - dedicated lines.
      


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